ELM FREQUENTLY ASKED QUESTIONS
ELM Group Fitness and Running Clinics
Where do I find the details about ELM's Upcoming Fitness Programs?
All of the details you need to know, including program times, class locations, deadlines, fees, prerequisites and more are listed on the ELM website: www.elmhealth.com.
How do I register for an ELM Program?
You can register and pay for your ELM program through our online store.
I would like to drop into one of ELM's Programs.
Great! Drop-ins are always welcome at any of our regular programs as long as space allows. You will need to pre-register and purchase your drop in pass through our online store.
I would like to purchase a 10-Class Punch Card for ELM's Programs.
Great! You can use ELM Punch Cards for any of our regular programs during a 4 month period. You can purchase your punch card through our online store. Then, you can use it to enrol in any class that you would like to attend. Punch Cards cannot be put on hold, are only applicable for regular programs and classes, and may not be shared with another person. Mahalo!
Where are ELM's classes held?
You can find all of our upcoming class locations on the ELM Online Calendar here.
I can't make one of my Program classes. Can I get a pro-rated registration fee?
Sorry, we do not pro-rate registration fees. Check out our punch cards for more flexibility!
I would like to become an ELM Member and receive discounts on ELM Programs and from ELM Sponsors. How do I do that?
Great! You can find all of the details on our Membership and Sponsor program on the ELM website along with a direct link to sign up! For all Membership inquiries please contact our Membership Coordinator, Kathy Penner, at firstname.lastname@example.org.
ELM ONE ON ONE Training:
I would like to sign up for Personalized Training Services with ELM.
Great! For more information on our Kinesiology and Personal Training Services please go to our website. All new one on one training clients begin with an Initial Kinesiology Assessment followed by a minimum of two Training Sessions. Discounted packages are available for 5 or more weekly training sessions. Discounted packages are also available for Partner and Small Group Training services. If you are ready to sign up, please email email@example.com to find out when our next openings are and to book your Initial Kinesiology Assessment and Training sessions with ELM.
What are your Personalized Training & Kinesiology Session Policies?
Training sessions are one hour in duration unless otherwise indicated and may take place in mode of your choice when applicable- in person, via phone, facetime or skype. All prices are subject to GST and do not include gym fees, dues, memberships or travel expenses outside of location schedule*. Our cancellation policy requires 24 hours notice to allow for rescheduling or full session fee applies. *Scheduled locations are: CV Sports Centre or track for AM sessions and Comox Rec Centre for PM sessions. Mobile services are always available outside of this schedule for a $25 per session fee. In-home services are only available for female clients.
ELM Online Coaching:
I would like to learn more about Online Coaching services with Sarah Seads.
Great! You can find all of the details about our online coaching services on the ELM website. Email firstname.lastname@example.org to learn more and to find out when Coach Sarah's next openings are coming available.
Books and Training Resources:
I would like to purchase one of Sarah Seads' books- NRG or Fit & Free. How can I do that?